By downloading, installing, or using Adoop, you acknowledge that you have read, understood, and agree to these Terms. If you do not agree, you are prohibited from accessing or using any aspect of the platform.
3.2 Eligibility Criteria for Shopkeepers
4.2 Services for Users
4.3 General Platform Services
5.2 Shopkeepers’ Obligations
5.3 Users’ Obligations
Users and shopkeepers are strictly prohibited from engaging in the following activities:
7.1 Shopkeeper Content
7.2 Adoop Content
The maximum extent permitted by law, Adoop is not liable for:
These Terms are governed by the laws of Mohali, Punjab and any disputes will be subject to the exclusive jurisdiction of courts located in Mohali, Punjab.
15.1 Submission Guidelines for Listings/Advertisements/Publishing
15.1.1 Authorization and Rights
15.1.2 Authenticity of Listings
15.1.3 Content Management
15.1.4 Prohibited Content
15.2 Guidelines for Potential Users and Shopkeeper
15.2.1 Verification Responsibility
15.2.2 Adoop’s Role as Intermediary
15.2.3 Recommended Checks for Users
16.1 General Usage Terms
Any content you submit or interact with through the Adoop app is governed by the Company’s Privacy Policy(https://adoop.in/privacy-policy). By submitting content, including but not limited to questions, reviews, comments, or offers, you:
In situations where you feel threatened or believe someone else is in danger:
16.2 Restrictions on Use
As a condition of using the Adoop app, you agree not to use the app for any purpose that:
Adoop controls and operates the app from various locations and makes no representation that the app is appropriate or available for use in all locations. The app, or certain features of it, may not be available in the current released version.
(A) THE APP WILL BE SECURE OR AVAILABLE AT ANY PARTICULAR TIME OR LOCATION;
(B) ANY DEFECTS OR ERRORS WILL BE CORRECTED;
(C) ANY CONTENT OR SOFTWARE AVAILABLE AT OR THROUGH THE APP IS FREE OF VIRUSES OR OTHER HARMFUL COMPONENTS;
(D) THE RESULTS OF USING THE APP WILL MEET YOUR REQUIREMENTS; OR
(E) THE ACCURACY, RELIABILITY, OR COMPLETENESS OF THE CONTENT, TEXT, IMAGES, SOFTWARE, GRAPHICS, OR COMMUNICATIONS PROVIDED BY THIRD PARTIES ON OR THROUGH THE APP.
YOUR USE OF THE APP IS SOLELY AT YOUR OWN RISK.
IN NO EVENT SHALL ADOOP OR ANY OF ITS OFFICERS, DIRECTORS, AGENTS, AFFILIATES, EMPLOYEES, REPRESENTATIVES, SUPPLIERS, PARTNERS, ADVERTISERS, OR DATA PROVIDERS BE LIABLE FOR ANY INDIRECT, SPECIAL, INCIDENTAL, CONSEQUENTIAL, EXEMPLARY, OR PUNITIVE DAMAGES (INCLUDING BUT NOT LIMITED TO LOSS OF USE, LOSS OF PROFITS, OR LOSS OF DATA) WHETHER IN AN ACTION IN CONTRACT, TORT (INCLUDING BUT NOT LIMITED TO NEGLIGENCE), EQUITY, OR OTHERWISE, ARISING OUT OF OR IN ANY WAY CONNECTED WITH THE USE OR MISUSE OF THIS APP. NONE OF ADOOP OR ANY OF ITS OFFICERS, DIRECTORS, AGENTS, AFFILIATES, EMPLOYEES, REPRESENTATIVES, SUPPLIERS, PARTNERS, ADVERTISERS, OR CONTENT PROVIDERS, OR ANY THIRD PARTIES MENTIONED ON THE APP SHALL BE LIABLE FOR ANY PERSONAL INJURY, INCLUDING DEATH, CAUSED BY YOUR USE OR MISUSE OF THE APP.
THE LAWS OF SOME STATES/COUNTRIES IMPOSE RESTRICTIONS ON LIMITING LIABILITY. NOTHING IN THIS AGREEMENT EXCLUDES OR LIMITS OUR LIABILITY TO YOU WHERE IT WOULD BE UNLAWFUL TO DO SO. WHERE ANY PROVISION IS EXPRESSED TO EXCLUDE OR LIMIT LIABILITY TO A GREATER EXTENT THAN PERMITTED BY APPLICABLE LAW, THAT PROVISION SHALL BE DEEMED TO ONLY EXCLUDE OR LIMIT OUR LIABILITY TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW.
The App may provide you with access to links to third-party websites, apps, or other products or services ("Third-Party Services"). Adoop does not control these Third-Party Services in any manner and, accordingly, is not responsible for the privacy practices of such Third-Party Services and does not assume any liability associated with them.
Your linking to or use of any Third-Party Services outside the App is at your own risk. Adoop's inclusion of links to Third-Party Services does not imply any endorsement by Adoop of the materials, products, or services offered by such Third-Party Services and should not be deemed as such by any user of the App.
Adoop disclaims any responsibility for the products, services, or information contained on any Third-Party Services. You are responsible for taking appropriate steps to ensure your safety and protect your personal information when accessing or using Third-Party Services, as well as complying with any relevant agreements.
You shall not link to Adoop's websites, app, content, or services in a way that is:
(i) Illegal;
(ii) Suggests any form of association, approval, or endorsement with or by Adoop where none exists;
(iii) Damages Adoop’s reputation or takes unfair advantage of it; or
(iv) Is otherwise unfair or misleading.
We welcome your feedback about the Adoop app. Unless otherwise expressly stated, any communications or feedback you send to us or publish in app stores are considered non-confidential. By submitting feedback, you agree that we may choose to publicize it at our discretion. You grant us permission to use, modify, revise, and adapt your content as we see fit, without compensation or further consent.
We reserve the right to make any changes to such content, including revising, modifying, adjusting, or altering it contextually as we deem appropriate for promotional, marketing, or other purposes related to the Adoop platform.
21.1 Adoop is not required to monitor the use of the app, but we reserve the right to do so in order to maintain and improve the platform, ensure compliance with this Agreement, and meet applicable legal requirements. We may disclose unlawful conduct to law enforcement agencies, and if necessary, cooperate with law enforcement authorities to prosecute users who violate the law.
21.2 We reserve the right, but are not obligated, to remove or disable any content or access to the app at any time, without notice, and at our sole discretion, if we determine that such content or use of the app is objectionable or violates this Agreement. This includes the right to refuse service, close accounts, and alter eligibility requirements at any time.
Adoop will not be held liable for any actions or omissions in enforcing these rights, and we have no responsibility for the performance or non-performance of any activities related to the enforcement of this Agreement.
22.1 From time to time, Adoop may need to update, expand, upgrade, or improve the app to ensure it functions properly. This may include changes to features, design, or underlying technology. Additionally, we may discontinue certain parts or all of the app or selectively disable features at our sole discretion.
Your use of the app does not entitle you to any continuous availability of the app or any particular features. We reserve the right to modify or eliminate the app, or any features, at any time without any obligation to you.
22.2 Any modifications, changes, or discontinuation of features will be made at our sole discretion and without any ongoing obligation or liability to end user.
22.3 We may suspend or discontinue access to content associated with Adoop at any time, including for maintenance, updates, or service deprecations, without prior notice or liability. This includes the potential discontinuation of certain content or features. We make no commitment to continue providing online servers or hosting for certain features.
You agree to defend, indemnify, and hold harmless Adoop, its officers, directors, employees, agents, affiliates, representatives, licensors, suppliers, partners, advertisers, and content providers from any claims, actions, demands, liabilities, or settlements, including but not limited to reasonable legal and accounting fees, arising from or alleged to arise from your violation of this Agreement, your use of the Adoop app, or your breach of any applicable laws or third-party rights.
Here’s a tailored version of the Dispute Resolution and Arbitration section for Adoop:
PLEASE READ THIS SECTION CAREFULLY, AS IT REQUIRES YOU TO ARBITRATE CERTAIN DISPUTES AND CLAIMS WITH ADOOP AND LIMITS THE MANNER IN WHICH YOU MAY SEEK RELIEF.
24.1 ARBITRATION: To the fullest extent permitted under applicable law, and to resolve disputes between you and Adoop in an efficient and cost-effective manner, you and Adoop agree that any dispute, claim, or controversy arising out of or relating to this Agreement (collectively, “Disputes”) shall be settled by binding individual arbitration under the Consumer Arbitration Rules of Mohali, Punjab, then in effect, except as modified in this Agreement.
24.2. NOTICE OF DISPUTE / INFORMAL SETTLEMENT EFFORTS: Before initiating arbitration, both you and Adoop agree to notify the other party of the dispute in writing (the “Notice of Dispute”) and attempt in good faith to resolve the matter informally. You must send your Notice of Dispute to:
Adoop, C/O Tech Exponent System Private Limited,
E-57, Phase-8, Industrial Area, Sector 73,
Sahibzada Ajit Singh Nagar, Punjab, 160071, India.
Adoop will send any Notice of Dispute to the email address associated with your account. The Notice of Dispute must include:
If you and Adoop cannot resolve the dispute within 30 days of receiving the Notice of Dispute, either party may initiate arbitration by filing a written Demand for Arbitration according to Indian law and providing a copy to the other party as specified in the Indian law Rules.
24.3 ARBITRATION FEES AND COSTS:
Your share of administrative fees and arbitrator fees (collectively, “Arbitration Costs”) shall be governed by the rules under Indian law. Either party may request the arbitrator to award some or all of its attorneys’ fees and costs (in addition to some or all of the Arbitration Costs) if it proves that the other party has brought a claim or defense that is groundless, brought in bad faith, or for the purpose of harassment, as per applicable law and the Indian law Rules.
24.4 FORM, EFFECT, AND SCOPE OF ARBITRATION AWARD:
The arbitrator’s judgment and award shall be final, binding, and enforceable, subject to review only in accordance with applicable law governing the enforcement and annulment of arbitration awards. Judgment on the award may be entered in any court with proper jurisdiction pursuant to applicable Indian law. The arbitrator may award any relief allowed by law or the Indian law Rules, but declaratory or injunctive relief may be awarded only on an individual basis to the extent necessary to provide relief warranted by the claimant’s individual claim.
24.5 ARBITRATION OPT-OUT:
You may opt out of this agreement to arbitrate by sending a written communication to Adoop, C/O Tech Exponent System Private Limited, E-57, Phase-8, Industrial Area, Sector 73, Sahibzada Ajit Singh Nagar, Punjab, 160071, India, postmarked within 30 days after you first accept this Agreement. The written communication must provide your name, the email address associated with your account, and a statement that you decline this arbitration agreement.
24.6 CHANGES:
If Adoop makes changes to this Agreement after the date you last accepted it (or accepted any subsequent changes), you may reject the change by sending a written notice to Adoop, C/O Tech Exponent System Private Limited, E-57, Phase-8, Industrial Area, Sector 73, Sahibzada Ajit Singh Nagar, Punjab, 160071, India, postmarked within 30 days of the change becoming effective. Rejecting the change does not revoke or alter your prior consent to arbitrate any Disputes under the earlier version of this Agreement.
24.7 RESOLUTION OF DISPUTES:
Any dispute, controversy, or claim arising out of or in connection with this Agreement, including any question regarding its existence, validity, termination, or violation, shall be resolved by arbitration in accordance with the Arbitration and Conciliation Act, 1996.
24.8 APPOINTMENT OF ARBITRATOR(S):
The arbitration shall be conducted by a sole arbitrator. If the parties are unable to agree on the appointment of the arbitrator(s) within the time frame specified in the notice of arbitration, the arbitrator(s) shall be appointed in accordance with the applicable rules under Indian law.
24.9 VENUE AND LANGUAGE:
The seat and venue of arbitration shall be in Mohali, Punjab. The language of the arbitration proceedings shall be English.
24.10 BINDING DECISION:
The decision of the arbitrator(s) shall be final and binding on both parties, and judgment on the award rendered by the arbitrator(s) may be entered in any court having jurisdiction.
24.11 COSTS:
The costs of the arbitration, including the fees of the arbitrator(s), shall be shared equally between the parties, unless otherwise determined by the arbitrator(s).
To the fullest extent permitted under applicable law, this Agreement shall be governed by and construed in accordance with the laws of Punjab, India, excluding its conflict of law rules.
If you believe that any materials accessible on or from the Adoop app infringe your copyright, you may request removal of those materials (or access thereto) from the app by contacting Adoop and providing the following information:
(i) Identification of the copyrighted work that you believe to be infringed. Please describe the work and, where possible, provide a copy or the location of an authorized version of the work.
(ii) Identification of the material that you believe to be infringing and its location. Please describe the material and provide us with its URL or any other pertinent information that will help us locate it.
(iii) Your name, address, telephone number, and (if available) email address.
(iv) A statement that you have a good faith belief that the use of the material is not authorized by the copyright owner, its agent, or the law.
(v) A statement that the information you have provided is accurate and that, under penalty of perjury, you are the copyright owner or are authorized to act on behalf of the copyright owner.
(vi) A signature or the electronic equivalent from the copyright holder or authorized representative.
In an effort to protect the rights of copyright owners, Adoop maintains a policy for the termination, in appropriate circumstances, of subscribers and account holders of the app who are repeat infringers.
27.1 We may modify this Agreement from time to time as we think is necessary (e.g., for legal reasons or to reflect changes in the app or website). If we make material changes to this Agreement, we will make the updated version available online and make reasonable efforts to inform you about the changes (e.g., by sending you a notice).
27.2 Once we change the Agreement, it will become legally binding on you thirty (30) days after we post it online. During that period, you can contact us at adoop.app@gmail.com if you have any questions about the changes. If you do not agree to the changes (regardless of whether you contact us), we will ask you to stop using the Adoop app and accessing the website. While we hope you will stay, we want to ensure that all users are under the same terms and conditions, which is why we encourage you to reach out if you have concerns.
27.3 If you don’t agree to the new terms, you should stop using our services. Your continued use of the services after the effective date of an updated version of this Agreement will indicate your acceptance of the Agreement as modified.
27.4 Successors and Assigns: This Agreement is for the benefit of the parties and their respective successors and assigns. We have the right to assign our rights and obligations under this Agreement to any affiliates or to any Adoop entity.
27.5 Severability: If any provision of this Agreement is found by an arbitrator, court, or tribunal of competent jurisdiction to be unenforceable, the provision will be enforced to the fullest extent permissible so as to reflect the intent of the Agreement, and the remainder of the Agreement will remain in full force and effect. A printed version of this Agreement will be admissible in arbitral, judicial, or administrative proceedings.
27.6 No Waiver: No waiver by Adoop of any term or condition of this Agreement will be deemed a further or continuing waiver of that term or any other term. Failure to assert a right or provision under this Agreement does not constitute a waiver of that right or provision.
27.7 Survival of Terms: Upon termination of this Agreement, all provisions of this Agreement that should logically survive termination will continue in effect, including without limitation provisions related to dispute resolution, ownership, warranty disclaimers, and limitations of liability.
By using Adoop, both Users and Shopkeeper agree to adhere to these guidelines. Failure to comply may result in removal of listings, suspension of accounts, or other actions as deemed necessary by Adoop.
For any queries or concerns, please contact our support team at adoop.app@gmail.com
If you have questions, concerns, or feedback about these Terms and Conditions, feel free to reach out to us:
Email: adoop.app@gmail.com
Phone: +91 98185 55817 or +91 919 370 6637
Address: E57,
Industrial Area, Phase -8 (Sector – 73) Mohali, 160071 – Punjab
Thank you for choosing Adoop. By adhering to these Terms, you contribute to a thriving and respectful community.